At Get Cargo Containers, our relationship with you doesn't end when the truck pulls away. We pride ourselves on providing comprehensive support to ensure your container serves your needs for years to come. Our after-sales service is designed to give you peace of mind and technical assistance long after your purchase.

1. Delivery Follow-Up

Within 48 hours of your delivery, our team may reach out to ensure the unit was placed to your satisfaction and that the condition meets the standards of the grade you purchased. If you have any immediate concerns regarding the placement or structural integrity of the unit, this is the time to let us know.

2. Structural Integrity Guarantee

We stand by the quality of our inventory.

  • Wind and Watertight Guarantee: All units sold under this classification are guaranteed to be leak-free upon delivery. If you discover a structural leak within the first 30 days that was not caused by transit damage or site mishandling, we will coordinate a repair or exchange at no cost to you.

  • Door Functionality: We ensure that all doors are functional before they leave our yard. If you experience difficulty operating the locking rods due to site settling, we provide remote guidance on how to level your container to restore smooth door operation.

3. Maintenance Guidance

To help you maximize the lifespan of your container, we provide complimentary maintenance advice, including:

  • Leveling Support: Tips on how to adjust your container if the ground shifts over time.

  • Rust Prevention: Recommendations on touch-up paint and sealants to prevent surface oxidation on used units.

  • Gasket Care: Instructions on how to maintain door seals to ensure a long-term watertight environment.

4. Technical Support & Modifications

If you plan to modify your container (adding windows, HVAC, or insulation) after delivery, our technical team is available via email to provide basic specifications, weight tolerances, and structural advice. While we do not perform the modifications ourselves, we want to ensure your project is safe and successful.

5. Documentation Assistance

Should you require additional documentation for local permits, insurance claims, or business tax records, our administrative team can provide:

  • Detailed paid invoices.

  • Certificate of Origin (where applicable).

  • Specification sheets for the specific model and size purchased.

6. Customer Feedback Loop

We value your experience. If you have suggestions on how we can improve our delivery or product quality, our management team is always available to listen. Your feedback helps us maintain our standing as a trusted provider in the Google Merchant Center community.

Contact Our Support Team

For any assistance after your delivery, please reach out to our dedicated support line:

Address: 8828 SW 61st Lp, Ocala, FL 34481, USA

Phone: (352) 216-7632

Email: contact@getcargocontainers.com